We ship with Sendle, Australia’s first 100% carbon-neutral delivery service, and also Australian owned.
We ship your goodies in beautiful recycled boxes, as fast as possible in a way that doesn’t cost the earth.
All express post and international orders are sent via Australia Post as this is not available by Sendle in our area.
Did somebody say FREE SHIPPPING?!
Shipping is free for all orders above $200 within Australia & NZ. Your free shipping will automatically be applied to your shopping cart at the checkout.
Orders below $200, we charge a flat rate of $8 within Australia.
I NEED it now, do you have Express shipping?
At the checkout, you are able to select the Express Post option for a flat rate of $15.00. We ship your order within 1 business day.
*Please note we cannot refund the postage cost if Australia Post does not deliver within this timeframe.
How do I track my order?
With every order, you'll receive an email with your tracking details.
You can also enter it here:
- AU orders: please enter your tracking number here https://try.sendle.com/tracking
- Express and International orders: please enter your tracking number here https://auspost.com.au/mypost/track/#/search
Do you offer local pick up?
We are a small business working from a home studio and can totally have your order available for pick up! Unfortunately at this stage we can't offer a try on service but do have this available at local markets.
When you finalise your order online, select 'Pick up Order'. You will receive a notification when your order is ready to pick up, usually the same or next business day. Your email will include our pick-up location in Safety Beach, mind my puppy Winnie who will beg for pats at the door.
Do you ship internationally?
Yes, the shipping costs to each country vary and will be shown at checkout upon selection of your country. International fees start from $10 (New Zealand) and from $15 for other countries.
Please note that any import duties, charges and taxes are not included in our costs. Those fees are your responsibility to pay.
Your tracking number will be provided in the confirmation email, and you can track your order at https://auspost.com.au/mypost/track/#/search. Please allow 5 - 25 working days for your order to arrive.
Help, my delivery address is wrong!
Email us straight away and we will see if we can change it! Unfortunately, once your order is picked up by a courier, we cannot change any information.
If the parcel is returned to us, we will notify you.